Global Strategic Account Director, Financial Services

Microsoft's Financial Services organization is seeking an accomplished leader to manage one of its most important and strategic global client relationships. This role is a significant leadership opportunity within the Financial Services industry, serving as Microsoft's lead business executive and accountable for the overall executive relationship, strategic partnership, and long-term business outcomes across the account. The successful candidate will help the customer accelerate its AI-powered business transformation while strengthening Microsoft's position as a trusted strategic partner.

• Serve as the executive sponsor for the overall relationship between Microsoft and the customer.
• Establish trusted advisor relationships with Board members, Group Executive Board executives, and business and technology leaders.
• Develop a comprehensive understanding of the customer’s business strategy, transformation priorities, regulatory environment, and operating model evolution.
• Position Microsoft as a strategic transformation partner to help the customer achieve growth, productivity, resiliency, and innovation objectives.
• Represent the customer’s perspective across Microsoft, ensuring alignment to customer priorities.
• Partner with business leaders to define how AI can reshape client engagement, wealth management, advisory services, operations, software engineering, risk management, and employee productivity.
• Help the customer accelerate its AI agenda and translate strategic ambition into enterprise-scale transformation and measurable business outcomes.
• Lead executive discussions on Frontier Firm transformation, agentic AI, new operating models, and the future of work in banking.
• Connect Microsoft's platform capabilities across Microsoft 365, Copilot, Azure AI, Data, Security, Business Applications, and Cloud Infrastructure to the customer’s transformation priorities.
• Help the customer navigate opportunities and challenges associated with AI adoption, including governance, compliance, resiliency, cyber security, privacy, operational risk, and digital sovereignty.
• Drive strategic engagement around the customer’s enterprise AI transformation agenda and support execution against the company's highest-priority business outcomes.
• Define and communicate a compelling account vision, long-term growth strategy, and transformational roadmap.
• Lead and inspire a diverse virtual account team across sales, engineering, customer success, consulting, industry solutions, partner organizations, and Microsoft leadership.
• Create clarity, alignment, and accountability across stakeholders with a focus on customer outcomes.
• Mobilize Product Groups, Engineering, Industry leadership, Frontier teams, and Microsoft executives to support strategic customer priorities.
• Foster a culture of collaboration, innovation, and execution excellence across the account ecosystem.
• Identify transformational opportunities that create enterprise value for the customer while driving long-term growth for Microsoft.
• Establish executive sponsorship and organizational alignment for large-scale, multi-year transformation initiatives.
• Maintain operational rigor and execution discipline across complex sales and transformation programs.
• Anticipate risks early, remove barriers, and ensure successful realization of customer and Microsoft commitments.
• Strengthen Microsoft's executive presence, strategic relevance, and market position across the customer organization.
• Demonstrate AI fluency as a leader, using AI to drive business outcomes, accelerate decision making, improve productivity, and unlock new forms of customer value.
• Engage credibly with business, technology, risk, and regulatory leaders on enterprise AI strategy and execution.
• Identify opportunities to reinvent business processes, customer experiences, and operating models through AI-powered innovation.
• Build AI capability and confidence across the broader account team and customer ecosystem.
• Exemplify Microsoft's Leadership Principles and culture by creating clarity, generating energy, delivering success, and modeling a growth mindset.