As an AOG Technician based out of Zurich, you will be the rapid response expert, providing immediate, on-site maintenance support to resolve Aircraft on Ground (AOG) situations. Your expertise in diagnostics, troubleshooting, and repair will minimize downtime and ensure our customers’ aircraft return to service safely and efficiently. In this pivotal role, you will collaborate across technical and logistics teams, adapt to dynamic environments, and deliver world-class service under pressure.
Tasks
- Be the first responder to Aircraft on Ground (AOG) events, delivering immediate, on-site maintenance support at both domestic and international locations.
- Diagnose, troubleshoot, and repair aircraft systems - mechanical, electrical, avionics, and structural - with precision and speed.
- Collaborate with maintenance control, engineering, and operations teams to determine corrective actions and expedite solutions.
- Manage AOG parts logistics, sourcing and requesting components, and coordinating shipments to ensure timely resolution.
- Liaise with customers, OEMs, and Jet Aviation base maintenance stations to deliver real-time progress updates and build trust.
- Uphold the highest standards of regulatory compliance (EASA, FAA) and company procedures.
- Complete accurate maintenance documentation and service reports.
- Support aircraft return-to-service authorization in partnership with certifying staff, ensuring every detail meets airworthiness regulations.
- Serve as a trusted ambassador of Jet Aviation, building relationships and trust with customers and internal teams.
- Deliver customer service excellence, adapting to irregular hours, diverse operational conditions, and frequent travel.
Requirements
- Deep knowledge of aircraft systems, troubleshooting techniques, and the aerospace MRO industry.
- Ability to thrive in high-pressure, time-critical situations, executing with precision and accountability.
- Strong communication and coordination skills to foster trust and teamwork across all stakeholders.
- Customer service orientation and ability to build authentic partnerships.
- Adaptable, resilient, and results-driven, embracing dynamic environments, frequent travel, and irregular hours.
- Self-motivated, detail-oriented, and committed to safety and excellence.
- Hold an EASA and/or FAA Part-66 B1 license; B2 highly preferred.
- Multiple relevant aircraft type ratings; Gulfstream would be ideal.
- Proficiency in English.
- Ready to travel internationally and work independently, upholding Jet Aviation’s values.
Benefits
- Step into a mission-critical role where your expertise keeps customers flying and operations seamless.
- Join a fast-moving, future-focused organization that values hands-on technical excellence, professional growth, and continuous learning.
- Be part of a great team where collaboration, empowerment, and innovation are at the heart of everything we do.
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Das Team
Behind every seamless Jet Aviation experience is a team of dedicated professionals perfecting the art of flight, working in the hangar, on the ground, and behind the scenes to enable global flight with passion.